John R. Miles

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I'm absolutely thrilled today to welcome Hannah Pryor to PassionStruck.

Welcome, Hannah.

How are you today?

As you and I were discussing before we got on the show, we both got our start in big four consulting firms, audit firms.

I just wanted to ask, what was the biggest thing you learned from that environment?

I remember I was with Arthur Anderson when Y2K happened and that was probably one of the best moments of my career because everyone had to do technology certification.

So we were probably the busiest we had ever been in the history of that firm at that point in time.

Yes, today we're gonna be talking about something that I think a lot of leaders don't really embrace, which is the embarrassing moments that often make you cringe and so many of us don't want to share.

I'm gonna start with something that you cite often, which is 30% of employees would rather clean a toilet, hard to believe, than ask a coworker for help.

When you uncovered this, what went through your mind?

Not only do I think we've gotten out of practice there, I think we've gotten out of practice across all of humanity in how we're connecting with each other.

So the workplace to me is a micro environment of a greater

epidemic I think that's happening across communities everywhere that you look.

Even to the point with the younger generations of even wanting to get on a phone call with you instead of taking the easier path of emailing or doing a chat with you.

I think there's definitely something to be said with that.

My kids are now 21 and 27, but I definitely lived through that moment that you're going through right now.

And it is a huge paradigm shift from when you and I were back in school in the environments that they're being raised in and how they're communicating and how it's so much different than it was when we were that age.