John Skipper

They deal with the customer service issues. We just get paid.

It wasn't like Netflix came out of nowhere, but at the time, the people at the studio thought, oh, this is a great new revenue stream.

It wasn't like Netflix came out of nowhere, but at the time, the people at the studio thought, oh, this is a great new revenue stream.

It wasn't like Netflix came out of nowhere, but at the time, the people at the studio thought, oh, this is a great new revenue stream.

I think the feeling was, yeah, but we own the underlying intellectual property. A distributor won't win. A creative company will win.

I think the feeling was, yeah, but we own the underlying intellectual property. A distributor won't win. A creative company will win.

I think the feeling was, yeah, but we own the underlying intellectual property. A distributor won't win. A creative company will win.

We'd been so used to being in a world where there was this clear separation between the people who were creative and the people who were distributors.

We'd been so used to being in a world where there was this clear separation between the people who were creative and the people who were distributors.

We'd been so used to being in a world where there was this clear separation between the people who were creative and the people who were distributors.

So yeah, when you were faced with, do we want to miss earnings for a couple of years? Or do we want to take Netflix's money, impress Wall Street with our earnings growth? And it worked. And it worked and worked and worked until it didn't work. People love the narrative that Disney messed up, didn't understand it was coming. We knew there was a precipice, but it was not right in front of us.

So yeah, when you were faced with, do we want to miss earnings for a couple of years? Or do we want to take Netflix's money, impress Wall Street with our earnings growth? And it worked. And it worked and worked and worked until it didn't work. People love the narrative that Disney messed up, didn't understand it was coming. We knew there was a precipice, but it was not right in front of us.

So yeah, when you were faced with, do we want to miss earnings for a couple of years? Or do we want to take Netflix's money, impress Wall Street with our earnings growth? And it worked. And it worked and worked and worked until it didn't work. People love the narrative that Disney messed up, didn't understand it was coming. We knew there was a precipice, but it was not right in front of us.

We, you know, we're like Wile E. Coyote falling off a cliff. But if Wile E. Coyote can't see the end of the cliff... All he sees is desert in front of them. In our case, all we saw was lush jungle of money in front of us. And you don't see the cliff. You don't jump off before you have to, you know, drive me up to the cliff so I can jump off now.

We, you know, we're like Wile E. Coyote falling off a cliff. But if Wile E. Coyote can't see the end of the cliff... All he sees is desert in front of them. In our case, all we saw was lush jungle of money in front of us. And you don't see the cliff. You don't jump off before you have to, you know, drive me up to the cliff so I can jump off now.

We, you know, we're like Wile E. Coyote falling off a cliff. But if Wile E. Coyote can't see the end of the cliff... All he sees is desert in front of them. In our case, all we saw was lush jungle of money in front of us. And you don't see the cliff. You don't jump off before you have to, you know, drive me up to the cliff so I can jump off now.

Bob actually believed in trying to be transparent to shareholders and to the street. I remember him saying, we have a responsibility to let people know that there is this thing we have to deal with.

Bob actually believed in trying to be transparent to shareholders and to the street. I remember him saying, we have a responsibility to let people know that there is this thing we have to deal with.

Bob actually believed in trying to be transparent to shareholders and to the street. I remember him saying, we have a responsibility to let people know that there is this thing we have to deal with.

And there was enormous wringing of hands and gnashing of teeth about, why are we buying this technology?