Joseph Shapiro
👤 SpeakerAppearances Over Time
Podcast Appearances
It's been 35 years since the Americans with Disabilities Act became law and required hotels to be made accessible for people with disabilities.
But 200 wheelchair users responding to an NPR survey say they run into repeated problems.
Most common is that they reserve an accessible room, either online or with a phone call.
When they show up, the room isn't available.
Or they get the room that's called accessible, but it isn't.
Maybe the shower is too small or the bed is too tall.
These should be easy things to fix, but the problems continue.
An official for the hotel industry told NPR it values disabled travelers and that hotels want to get things right.
It's been 35 years since the Americans with Disabilities Act became law and required hotels to be made accessible for people with disabilities.
But 200 wheelchair users responding to an NPR survey say they run into repeated problems.
Most common is that they reserve an accessible room, either online or with a phone call.
When they show up, the room isn't available.
Or they get the room that's called accessible, but it isn't.
Maybe the shower is too small or the bed is too tall.
These should be easy things to fix, but the problems continue.
An official for the hotel industry told NPR it values disabled travelers and that hotels want to get things right.
When a parent dies, Social Security pays survivor benefits to dependent children.
But for kids in foster care, it's common for states to cash those checks as reimbursement for foster care.