Kelsey Hightower

And I got that change in and it just kind of changed the way I thought about what success looked like.

And so that was the inflection point.

And then of course, I brought Puppet into that organization, repeated a similar process of automating everything with this tool.

And I remember we had someone from Puppet come by

It's a configuration management tool.

So Puppet is, we went from, you know, lots of shell scripts, you know, doing random things and pseudo automation.

But most of the time, you just did a manual thing.

You had a ticket come in.

Someone wanted a new SSH key on a server.

Someone wants something installed.

You did it manually, copied and pasted the output in the ticket, and you closed it.

And you did that every day over and over again.

And that's where the saying that I say sometimes, some people have 20 years of one-year experience.

Some people in IT have been doing that for 20 years in a row.

They never made the leap to automation or learning new tools or skills.

And so I saw like, man, maybe I can bring in a tool.

And I brought the tool called Puppet at the time, 0248.

And this is right before DevOps becomes a word.

But it's like, all right, I'm starting to learn how to write code like for the Java production stuff.

I'm writing Puppet, you know, manifest using the Puppet DSL.