Kevin Davis

Totally.

Yeah, I feel like, you know, geek and music and it all goes together.

Yeah, sure.

So I had a pretty bad experience with Geek Squad, as you said before, where they just kept my laptop for about a month and a half.

And, you know, just the natural thought was, well, we have all these smart people that can help with computers in our local area.

So why don't we just send them directly?

And so that was kind of the experience.

initial thought behind it where we wanted to go out and kind of be like an Uber for tech support.

Although sometimes I hate those like kind of comparisons, but exactly.

But yeah, so I mean, we started to do that for a couple of years.

We were more of a bidding site and then we changed up to a fixed price after we learned a lot of lessons about what we were selling, what the customer wanted and kind of what the best way was to move forward.

And then once we moved to that fixed price offering, I think we really started to take off.

And one of the big things that we did early was we had a ton of people that were telling us, you know,

If you do a marketplace, you have to open up in one market and then build that up and then go to the next one.

And we kind of just said, F that.

Let's try to do something where we can do it nationwide and build the supply as the demand comes in.

And the nice thing about that was, as we try to look for cheap ways to get customers, if you're running nationwide ads on Google instead of just targeting San Francisco or LA or somewhere, it starts to become easier to get customers.

So that's kind of where we started.

Yeah, exactly.

So, I mean, if you're trying to do it in a major metro and you're competing in San Francisco for like computer repair keywords, I mean, those are going to be incredibly expensive.