Kishan Chetan

And finally, another place where unstructured data becomes super crucial is all of this knowledge information. Imagine if you could get knowledge and knowledge information from your SharePoints or from your OneDrives and from your files or from your websites and bring this all together and use that to ground your AI.

And finally, another place where unstructured data becomes super crucial is all of this knowledge information. Imagine if you could get knowledge and knowledge information from your SharePoints or from your OneDrives and from your files or from your websites and bring this all together and use that to ground your AI.

And that's where our unified knowledge and all of the investments that we've done to bring knowledge from everywhere else really powers it. So fantastic investments in summary on analytics to understand sentiment intent, to manage your operations of your contact center using unstructured data, as well as using unstructured data like knowledge to drive automation in a much bigger way.

And that's where our unified knowledge and all of the investments that we've done to bring knowledge from everywhere else really powers it. So fantastic investments in summary on analytics to understand sentiment intent, to manage your operations of your contact center using unstructured data, as well as using unstructured data like knowledge to drive automation in a much bigger way.

And that's where our unified knowledge and all of the investments that we've done to bring knowledge from everywhere else really powers it. So fantastic investments in summary on analytics to understand sentiment intent, to manage your operations of your contact center using unstructured data, as well as using unstructured data like knowledge to drive automation in a much bigger way.

So those are the big places where we use unstructured in a much nicer way.

So those are the big places where we use unstructured in a much nicer way.

So those are the big places where we use unstructured in a much nicer way.

No, Lauren, thank you for that. Yeah, I mean, absolutely. That's a huge part of it, which is how do I get all of this information, this wealth of information that's there? I mean, imagine if you're a high-tech chip manufacturer. I met them a couple of months ago. Super complicated product. The people who use it are like these highly technical engineers.

No, Lauren, thank you for that. Yeah, I mean, absolutely. That's a huge part of it, which is how do I get all of this information, this wealth of information that's there? I mean, imagine if you're a high-tech chip manufacturer. I met them a couple of months ago. Super complicated product. The people who use it are like these highly technical engineers.

No, Lauren, thank you for that. Yeah, I mean, absolutely. That's a huge part of it, which is how do I get all of this information, this wealth of information that's there? I mean, imagine if you're a high-tech chip manufacturer. I met them a couple of months ago. Super complicated product. The people who use it are like these highly technical engineers.

And it takes them like 10, 12 hours to go through all of these documentations and understand how to do something. Imagine if you could get all of that document together so that you could answer a bunch of questions in a much easier way. And that's where bringing the knowledge together helps.

And it takes them like 10, 12 hours to go through all of these documentations and understand how to do something. Imagine if you could get all of that document together so that you could answer a bunch of questions in a much easier way. And that's where bringing the knowledge together helps.

And it takes them like 10, 12 hours to go through all of these documentations and understand how to do something. Imagine if you could get all of that document together so that you could answer a bunch of questions in a much easier way. And that's where bringing the knowledge together helps.

But there's a second part of it as well, which is I was speaking to another high-tech company, which is focused on making your networking much nicer. For them, what was important is not just having a lot of data, but having the right data. So making sure that you had the right quality, that you didn't bring a bunch of garbage data because in some sense it's garbage in, garbage out.

But there's a second part of it as well, which is I was speaking to another high-tech company, which is focused on making your networking much nicer. For them, what was important is not just having a lot of data, but having the right data. So making sure that you had the right quality, that you didn't bring a bunch of garbage data because in some sense it's garbage in, garbage out.

But there's a second part of it as well, which is I was speaking to another high-tech company, which is focused on making your networking much nicer. For them, what was important is not just having a lot of data, but having the right data. So making sure that you had the right quality, that you didn't bring a bunch of garbage data because in some sense it's garbage in, garbage out.

So you brought the right data, you already had the right quality. So that's another place where data is super crucial, but having that human element to make sure that this knowledge is rightfully curated, is updated, it has kind of the right segmentation, the right categorization of it becomes super important. And that's when it's really around bringing all of the data

So you brought the right data, you already had the right quality. So that's another place where data is super crucial, but having that human element to make sure that this knowledge is rightfully curated, is updated, it has kind of the right segmentation, the right categorization of it becomes super important. And that's when it's really around bringing all of the data

So you brought the right data, you already had the right quality. So that's another place where data is super crucial, but having that human element to make sure that this knowledge is rightfully curated, is updated, it has kind of the right segmentation, the right categorization of it becomes super important. And that's when it's really around bringing all of the data