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Kristen Bell

👤 Person
3714 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

All of the things that I'd been feeling and dealing with over the past seven years were sitting there in front of me on a piece of paper, which is why I wrote to Chris and said, you are spot on. I'm Kristen Bell, and I'm from Maine. I'm a nurse practitioner, and I worked for UnitedHealthcare for seven and a half years. You have the same name as the actress. Does that ever come up?

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

All of the things that I'd been feeling and dealing with over the past seven years were sitting there in front of me on a piece of paper, which is why I wrote to Chris and said, you are spot on. I'm Kristen Bell, and I'm from Maine. I'm a nurse practitioner, and I worked for UnitedHealthcare for seven and a half years. You have the same name as the actress. Does that ever come up?

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

All of the things that I'd been feeling and dealing with over the past seven years were sitting there in front of me on a piece of paper, which is why I wrote to Chris and said, you are spot on. I'm Kristen Bell, and I'm from Maine. I'm a nurse practitioner, and I worked for UnitedHealthcare for seven and a half years. You have the same name as the actress. Does that ever come up?

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

So my patients would always be like, you're not the Kristen Bell. And I'd be like, yeah, sorry. Here I thought. Yeah, exactly. I was going to have you sign my Frozen poster or whatever.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

So my patients would always be like, you're not the Kristen Bell. And I'd be like, yeah, sorry. Here I thought. Yeah, exactly. I was going to have you sign my Frozen poster or whatever.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

So my patients would always be like, you're not the Kristen Bell. And I'd be like, yeah, sorry. Here I thought. Yeah, exactly. I was going to have you sign my Frozen poster or whatever.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I liked the customer service aspect of it. You know, the reason that it was good is because the people didn't have primary care provider or intermittent primary care, especially in the rural areas. The information that we were able to glean was really helpful. And I can't tell you how many times I would go over medications with people and they'd be missing something or they'd be taking it wrong.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I liked the customer service aspect of it. You know, the reason that it was good is because the people didn't have primary care provider or intermittent primary care, especially in the rural areas. The information that we were able to glean was really helpful. And I can't tell you how many times I would go over medications with people and they'd be missing something or they'd be taking it wrong.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I liked the customer service aspect of it. You know, the reason that it was good is because the people didn't have primary care provider or intermittent primary care, especially in the rural areas. The information that we were able to glean was really helpful. And I can't tell you how many times I would go over medications with people and they'd be missing something or they'd be taking it wrong.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I was trying to assess... where they needed help. So, for example, we were doing urine test strips, and that gave me a lot of information about how somebody was doing. Oh, you're dehydrated. Oh, you have kidney disease. Oh, you have glucose in your urine. I'm going to call your doctor. You know, that kind of stuff.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I was trying to assess... where they needed help. So, for example, we were doing urine test strips, and that gave me a lot of information about how somebody was doing. Oh, you're dehydrated. Oh, you have kidney disease. Oh, you have glucose in your urine. I'm going to call your doctor. You know, that kind of stuff.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

I was trying to assess... where they needed help. So, for example, we were doing urine test strips, and that gave me a lot of information about how somebody was doing. Oh, you're dehydrated. Oh, you have kidney disease. Oh, you have glucose in your urine. I'm going to call your doctor. You know, that kind of stuff.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

Well, it didn't seem so at first.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

Well, it didn't seem so at first.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

Well, it didn't seem so at first.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

My first year, I refused to do some of the tests that they asked us to do because I was like, this patient is asymptomatic. I'm not doing this test on this patient. It's just a waste of their time. It's a waste of my time. There's nothing to be gathered from this. Then when I had my annual review, my manager was like, you know, you did a great job and your patients love you and everything.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

My first year, I refused to do some of the tests that they asked us to do because I was like, this patient is asymptomatic. I'm not doing this test on this patient. It's just a waste of their time. It's a waste of my time. There's nothing to be gathered from this. Then when I had my annual review, my manager was like, you know, you did a great job and your patients love you and everything.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

My first year, I refused to do some of the tests that they asked us to do because I was like, this patient is asymptomatic. I'm not doing this test on this patient. It's just a waste of their time. It's a waste of my time. There's nothing to be gathered from this. Then when I had my annual review, my manager was like, you know, you did a great job and your patients love you and everything.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

But what you really need to work on is, you know, the testing that we're trying to deliver to the patients. And I said, look, you know, if somebody is asymptomatic. You know, you don't test somebody for everything if they come into the hospital. You test them for what they're having difficulties with. She said to me, Kristen, we're not billing for any of this. Just do the testing. Just do it.

The Journal.
Medicare, Inc. Part 1: How Insurers Make Billions From Medicare

But what you really need to work on is, you know, the testing that we're trying to deliver to the patients. And I said, look, you know, if somebody is asymptomatic. You know, you don't test somebody for everything if they come into the hospital. You test them for what they're having difficulties with. She said to me, Kristen, we're not billing for any of this. Just do the testing. Just do it.

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