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Kristen Schwab

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
1899 total appearances

Appearances Over Time

Podcast Appearances

Marketplace
Finding work as a young person? In this economy?

In fact, it's been around in some form as long as commerce has.

Marketplace
Finding work as a young person? In this economy?

Joseph Turow is author of The Voice Catchers, How Marketers Listen In to Exploit Your Emotions, Your Privacy, and Your Wallet.

Marketplace
Finding work as a young person? In this economy?

He says shopkeepers would game out what customers were willing to pay.

Marketplace
Finding work as a young person? In this economy?

Characteristics like what kind of clothes you wore or who your friends and family were.

Marketplace
Finding work as a young person? In this economy?

The difference, though, is before, a business owner had to guess if a woman's baby bump was indeed a baby bump.

Marketplace
Finding work as a young person? In this economy?

Now a retailer knows the instant she adds prenatal vitamins to her cart.

Marketplace
Finding work as a young person? In this economy?

He says a lot of consumers have no idea surveillance pricing is happening.

Marketplace
Finding work as a young person? In this economy?

Instacart recently ended a pilot that allowed retailers to charge different prices for people living in the same city.

Marketplace
Finding work as a young person? In this economy?

How common this kind of practice is, no one really knows.

Marketplace
Finding work as a young person? In this economy?

But Sheikha Jain, a retail partner at the consulting company Simon Kutcher, says retailers are watching us closely.

Marketplace
Finding work as a young person? In this economy?

Often, retailers are using that info technically not for surveillance pricing, but surveillance discounting.

Marketplace
Finding work as a young person? In this economy?

Here's a coupon for being a member or 10% off that immersion blender sitting in your cart.

Marketplace
Finding work as a young person? In this economy?

It's why, as a consumer, it is more difficult than ever to figure out if you're getting the best price.

Marketplace
Finding work as a young person? In this economy?

Garrett Johnson is a marketing professor at Boston University.

Marketplace
Finding work as a young person? In this economy?

Price discrimination sounds really scary, but effectively it means that it's good for some consumers and not so good for others.

Marketplace
Finding work as a young person? In this economy?

He says if you want to compare prices, you kind of need to hide.

Marketplace
Finding work as a young person? In this economy?

You can open the website in incognito mode using your mobile phone, maybe even turn off your Wi-Fi.

Marketplace
Finding work as a young person? In this economy?

But are we really going to do this dance every time we buy something as mundane as toothpaste?

Marketplace
Finding work as a young person? In this economy?

I decide to shop for toothpaste on Walmart.com on two different browsers.

Marketplace
Finding work as a young person? In this economy?

On one, I'm signed into my account, which has my information.