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Kristján

👤 Speaker
144 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

So it's difficult to say some of the things our churn is really low.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

We have less than a 1% churn in total.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Uh, customer, customer, uh, customer stopped using the service churn.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

The number of clients churning.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Uh, that's monthly.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Uh,

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

There's been actually some interesting reasons.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Not that's bad for the company.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

One of the reasons is that a company had a merger.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

It was acquired, and the company that acquired them had a different tool set, so there wasn't a need for them to use it anymore.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

There's still dialogues if the new company that they acquired with should take it on, but we count that as churn.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Another reason is it's a startup.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

They finished all their hires.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

They didn't see any growth coming up, so they didn't feel like they would need it for a longer period.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

That's the kind of reasons that have been there.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Um, but, uh, we haven't really had any, like, we're unhappy with the service.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

We want to quit.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Um, you know, there's nothing that's indicated that we needed to do better on those parts that's, that's come along so far, at least not in the quantity that we've taken it seriously.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

Um, my favorite business book probably right now is the tool of Titans.

SaaS Interviews with CEOs, Startups, Founders
1271 This HR Tech Company Incentivizes Your Current Team to Recruit

I just like the whole overview of, of, of things that they put in there and a lot of kind of great book sources that they have to, to, to send out.