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Kyle Lovett

๐Ÿ‘ค Speaker
141 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And we actually spent the last year and a half building a new platform to replace the older technology.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And we launched that early this year.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And so we're off and running with the new platform.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

We've got a bunch of our classic customers migrating over and we're

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

We're sort of expanding our market reach to step outside of the key ecosystem, which is where we've predominantly been for the past 10 years.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

Oh, it was minuscule.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

We were predominantly doing consulting back then and we knew we wanted to build software.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And so, I mean, heck, we probably would have been lucky to do $10,000 that first year we launched it.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

Just enough to pay the bills.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

That was our goal was let's pay the bills with some consulting and some services.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

What was that though?

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

What it cost you to build the software MVP, you think, back in the day?

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

Oh, it was six months.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And we actually didn't even know what we were building, to be honest with you.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

We built a little...

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

utility product for keep users to be able to have their customers log in and manage their billing information and make payments for outstanding invoices kind of like how you log into like a credit card account or a bank online and you can

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

make payments and such.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

We built that as a utility app for key customers for their users to be able to log into.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And then our customers just started asking us for stuff.

SaaS Interviews with CEOs, Startups, Founders
Keap Acquired CustomerHub For $1-2m in 2011, Founders Bought Back in 2018, Now $500k in ARR

And lo and behold, a year or two later, we realized we had built a membership product.