Kyle Sui

Let me go and get the file.

Okay, give me one second. Hi there, thanks for holding. Okay, he's in his office. I'm going to transfer you right now.

I would need to grab the file. Would you happen to know the case ID number?

Kyle.

Hi, how are you doing?

what went wrong and what the issue is in this scenario.

We're trying to figure out what happened on our end. I mean, I don't deal with the lab in that situation. I just deal with the administrative side.

So what we'll do is we're going to look into the issue. And in the meantime, we're going to issue Coral a full refund.

Yep. Thanks for holding, how can I help you?

Well, it turns out someone did.

When she realized Acumetrix had delivered the wrong results just moments after her baby was born.

That's next time on Bad Results.

I've proven that I'm a Diefenbaker, end of story.

I knowingly and intentionally engaged in a scheme to defraud customers of food and environmental sensitivity testing services that were purchased online through an e-commerce store.

While buyers believed that their hair samples would be analyzed, the samples were instead discarded on my direction and false test results were provided to the customers.

I knew that my conduct was wrong and illegal.