Lacey Peace
👤 PersonAppearances Over Time
Podcast Appearances
Okay.
That makes total sense. So I have a question about how AI has impacted your ability to categorize, interpret, and prioritize all of your customer data. Because when you were describing your customers, it sounded like you described there's the companies, so the employers, and then there's the employees of the employers. So that's just, that's a lot of humans to keep track of and have data about.
That makes total sense. So I have a question about how AI has impacted your ability to categorize, interpret, and prioritize all of your customer data. Because when you were describing your customers, it sounded like you described there's the companies, so the employers, and then there's the employees of the employers. So that's just, that's a lot of humans to keep track of and have data about.
That makes total sense. So I have a question about how AI has impacted your ability to categorize, interpret, and prioritize all of your customer data. Because when you were describing your customers, it sounded like you described there's the companies, so the employers, and then there's the employees of the employers. So that's just, that's a lot of humans to keep track of and have data about.
So how has AI impacted your ability to house all of it and then also interpret all of it and prioritize and actually take action?
So how has AI impacted your ability to house all of it and then also interpret all of it and prioritize and actually take action?
So how has AI impacted your ability to house all of it and then also interpret all of it and prioritize and actually take action?
I was gonna ask you too, where your skepticism lies when it comes to the future of AI or how it can or should be ethically integrated into different teams and different departments. But you may have just answered that question, but if you have a different answer for that, I'd love to hear it.
I was gonna ask you too, where your skepticism lies when it comes to the future of AI or how it can or should be ethically integrated into different teams and different departments. But you may have just answered that question, but if you have a different answer for that, I'd love to hear it.
I was gonna ask you too, where your skepticism lies when it comes to the future of AI or how it can or should be ethically integrated into different teams and different departments. But you may have just answered that question, but if you have a different answer for that, I'd love to hear it.
Well said. I love that. It reminds me of a conversation I was having recently with my dad. We were talking about just how AI is changing everything. My dad was born in 1957, so he was around for a lot and around for the inception of the Internet. And he said, you know, we thought the world was going to end when the Internet became a thing. So this is nothing new.
Well said. I love that. It reminds me of a conversation I was having recently with my dad. We were talking about just how AI is changing everything. My dad was born in 1957, so he was around for a lot and around for the inception of the Internet. And he said, you know, we thought the world was going to end when the Internet became a thing. So this is nothing new.
Well said. I love that. It reminds me of a conversation I was having recently with my dad. We were talking about just how AI is changing everything. My dad was born in 1957, so he was around for a lot and around for the inception of the Internet. And he said, you know, we thought the world was going to end when the Internet became a thing. So this is nothing new.
Like, it's brand new, but also it's not. You know, we've seen so much innovation and change and transformation. It's just going to keep happening. So, you know.
Like, it's brand new, but also it's not. You know, we've seen so much innovation and change and transformation. It's just going to keep happening. So, you know.
Like, it's brand new, but also it's not. You know, we've seen so much innovation and change and transformation. It's just going to keep happening. So, you know.
Yeah.
Yeah.
Yeah.
Welcome back to Experts of Experience. I'm your host Lacey Peace and joining me as always is our producer Rose. Hey Rose. Hello. We just got off the mic with Katie Bianchi, the Chief Customer Officer at Palo Alto Networks. Now this one was a fun one. Katie actually gave us, and I'm not joking here, she gave us a step-by-step process for AI implementation.