Lacey Pease

So that's, yeah. But yeah. Uh, so where else have you lived besides Philly and Dallas?

Okay. So which city has the best people watching?

Okay. So which city has the best people watching?

Okay. So which city has the best people watching?

Yeah.

Yeah.

Yeah.

Okay. And best drivers?

Okay. And best drivers?

Okay. And best drivers?

None of them. I don't know the best. How about worst drivers?

None of them. I don't know the best. How about worst drivers?

None of them. I don't know the best. How about worst drivers?

So there's this thing that I've been noticing in pretty much all CX leaders is that none of them started as wanting to work in CX. None of them were like little kids dreaming. It wasn't really a thing, right? And customer journeys. Yeah. Or marketing even. So could you tell me a little bit about what brought you to this?

So there's this thing that I've been noticing in pretty much all CX leaders is that none of them started as wanting to work in CX. None of them were like little kids dreaming. It wasn't really a thing, right? And customer journeys. Yeah. Or marketing even. So could you tell me a little bit about what brought you to this?

So there's this thing that I've been noticing in pretty much all CX leaders is that none of them started as wanting to work in CX. None of them were like little kids dreaming. It wasn't really a thing, right? And customer journeys. Yeah. Or marketing even. So could you tell me a little bit about what brought you to this?

Yeah. And we talked a lot about marketing on our prep call. And how do you think marketing, like what role does marketing play in customer experience?

Yeah. And we talked a lot about marketing on our prep call. And how do you think marketing, like what role does marketing play in customer experience?

Yeah. And we talked a lot about marketing on our prep call. And how do you think marketing, like what role does marketing play in customer experience?

So Ben, you started working at Cisco how long ago?