Lex Fridman

65% average resolution rate.

Trusted by over 5,000 customer service leaders, including some AI companies, including Anthropic.

By the way, Anthropic has been killing it recently.

But anyway, the fact that they trust Finn shows that these guys are legit.

Their FinAI engine is continuously improving, which easily allows you to do the analyze, train, test, and deploy loop continuously over and over and over and over while it improves and gets better and adjusts your particular context and a particular set of customers and everything is always getting smarter, hopefully leading to happier customers.

It's built to handle complex multi-step queries like returns, exchanges, disputes, delivering high-quality personalized answers.

Anyway, go to fin.ai.com to learn more about transforming your customer service and scaling your support team.

That's fin.ai.com.

This episode is also brought to you by Element, my daily zero sugar and delicious electrolyte mix that brings me a lot of joy.

I drink it in the morning, I drink it in the afternoon, I drink it in the evening, sipping on it right now.

I started doing a thing that makes my life significantly, in a small way, but it feels big.

better when I go to hard training sessions that go for you know 90 minutes to two hours on the mat jiu-jitsu you know round after round after round for a long time I usually prefer not to have much water just so I can focus on the training you know every once in a while go to the water fountain that kind of stuff but

bringing a cold bottle of water with a packet of watermelon salt element in it.

It's just that little break of sipping on this drink that I've come to associate with home and

It's a little bit cold in the Texas heat.

I don't know.

It's just such a cool feeling.

It's a good feeling.

It makes me feel happy.

You get a free eight-count sample pack for free with any purchase if you try it at drinkelement.com.