Maju Arruda Leite

And since the end of November, I've already paid, at this time of year, R$ 35 to do the same trip at the same time.

A tarifa cobrada pelos aplicativos é dinâmica, ou seja, os preços são ajustados em tempo real com base em alguns critérios, como a demanda, por exemplo.

A Giovanna Bauso faz o mesmo trajeto de casa para o trabalho, que leva cerca de 20 minutos todos os dias.

Até novembro, ela pagava um valor entre 20 e 25 reais, mas agora pode chegar a custar até 50 reais.

Very surreal, a way that made me even a little frustrated, because for a person who counts all his salary and reserves a part for these application cars, thinking about my routine, the logistics of my routine, I could notice a significant increase in the values as this year went by.

The application drivers, on the other hand, have a divided opinion.

Some claim that the review made by the companies remains the same, despite the higher value of the races.

Others say they make more money at the end of the year.

The São Paulo City Hall, through Procon Municipal, sent a notification to the transport companies by application, demanding an explanation about the increase in prices.

The consumer defense coordinator of Procon Paulistano claims that the complaints have increased.

For Cristiane Pereira, the charge can be considered abusive, depending on the situation.

Passengers who do not agree with the value charged in the race can request a tariff review, which works as a resource within the applications.

The theater critic Kira Piscitelli was scared with a race that was 40 reais more expensive during the journey than the price indicated by the app at the time of the request.

She ended up getting the extra value out of it.

They look at the driver's route and you have a refund, either in your form of payment or within the app's Pay.

In a note, the Brazilian Association of Mobility and Technology, which represents the platforms of transportation by application, claims that business models seek to balance the demands of users by trips with the supply of drivers circulating.

The value of the rides varies according to some criteria.

São eles tempo e distância do trajeto, tipo de veículo e nível de demanda em cada local e horário.

Com isso, segundo a Mobtec, podem existir alguns ajustes dinâmicos nos preços para manter o equilíbrio e a competitividade no mercado.

No carro, na rua, no bar, estou sempre contigo.