Marc Andreessen

What are your thoughts on the sort of AI sentiment perspective?

Yeah, so I would separate two things.

So I would separate sentiment, and sentiment is interpreted through polling.

And we'll talk about that.

And then I'm going to bring it up to separate it out, though, because you used the term, maybe inadvertently, NPS, which is Net Promoter Score, which is more their view of actual product usefulness, right?

NPS, for people who don't know, is a term of art called Net Promoter Score.

And it's basically the most high-quality way to find out whether somebody really likes a product, which is you literally ask them, would you recommend this to a friend?

That's called the NPS rate.

But I bring that up, of course, because there's a big difference between those, right?

Everyone's using it and benefiting from it and couldn't live without it and yet.

Well, exactly.

This is the thing.

And by the way, this is a very common thing in properly conducted social science.

Like every social science 101 textbook will tell you that you cannot just ask people what they think.

You will get back all kinds of crazy shit.

And we'll talk about why that's the case.

But this is very standard social science methodology, which is you never just ask people.

What you do is you watch their behavior.

Right.

And what you do is, and then you want to, what you want to do is look for the gaps between what they say, what they say they believe versus what they actually do.