Mario Harik

So you're always looking at whether it's the plan or the strategy, you're always adjusting in some cases in small areas, in some cases in big areas to be able to get to better outcomes.

But I would say the team dynamic and how you capture feedback loop is number two.

If you look at who we hire for as an organization, but how we think about the team, the team as well.

Generally, we break it down into three broad categories.

And this is the work side.

But some of these carry over to the personal side and who you have personal relationships with.

But number one at work would be, are they good at what they do?

Or do they have a high intellect?

Do they have a passion for whatever area of expertise that they have developed in?

Are they really good at what they do?

Number two is, are they serious about work?

Are they hard workers?

And it doesn't mean that you have to work 90-hour weeks, but it means that when you wake up in the morning, do you take the mission of the company, the mission of your role to heart, where you want to actually maximize the outputs of what you do every single day?

And the third one is, are you collegial?

Are you somebody who gets along with the rest of the team, who try to look for what's best in the team?

And along with that come things like kindness and humility and being able to always thrive to learn and effectively always better yourself and better people who are around you.

and when you have a combination of these attributes in a person now it's not every person in different environments could behave or could have different differently or could have different outputs as well but when you put that together and you create alignment on what the mission is it's really remarkable what you can deliver if you look at sports team sports team that have one star player only but they don't have a good strong cohesive team they don't deliver a lot of value

Business is exactly the same way.

It's about having a team of people who are working well with each other, who are aligned on the goals, who respect each other, but at the same time, who push each other as well.

It's okay to have some friction.