Mark Young
π€ SpeakerAppearances Over Time
Podcast Appearances
And it's like, super cool, whatever.
Maybe it's been done before.
I don't know.
But we're having this conversation about how we can make this and have this prolific impact all over the world.
And after that call was over, I sat with Jimena and Philip from my team and we had kind of follow up.
And I'm like, guys, like,
And they're both like, oh my gosh.
She's in the room with us right now, actually, while we do this recording.
And it was just like, oh my gosh, we get to do this.
Yeah.
These weird twists and turns and AI being scary and blah, blah, blah.
We deal with it in marketing.
We deal with it in companies.
We deal with it in healthcare.
And I'm like, guys, we just got taken on this weird backward journey through developing customer service reps.
and dealing with the Gentic AI education, because, and I always go back to that story of Esther, right?
Like maybe all of that preparation was for a moment such as this.
Maybe everything you've been through was for a moment such as this.
Maybe everything I do in business is for a moment such as this.
Maybe all of the work we've been doing in AI to learn it the hard way for the past year or two, like,