Mark Zuckerberg

But when we're thinking about like a three to five year time horizon,

It'll be able to handle a bunch, kind of like self-driving cars can handle a bunch of terrain, but in general, they're not like doing the whole route by themselves yet in most cases, right?

It's like people thought truck driving jobs were gonna go away.

There's actually more truck driving jobs now than there were like when we started talking about self-driving cars in whatever it was almost 20 years ago.

And I think for going back to this customer support thing, it's like, all right,

It wouldn't make sense for us to staff out calling for everyone, but let's say the AI can handle 90% of that.

And then if it can't handle it, then it kicks it off to a person.

Okay, now if you've gotten the cost of providing that service down to one-tenth of what it would have otherwise been...

then all right, maybe now that actually makes sense to go do.

And that would be kind of cool.

So the net result is like, I actually think we're probably gonna go hire more customer support people, right?

It's like the common knowledge or like the kind of common belief that people have is that like, oh, this is clearly just gonna automate jobs and like all these jobs are gonna go away.

I actually just, that has not really been how the history of technology has worked.

It's been, you know, you can, you like,

create things that take away 90% of the work.

And that leads you to want more people, not less.

Well, I feel like it's part of my style is I like having a breadth of advisors.

So it's not just one person, but we've got a great team.

I mean, I think that there's people at the company

people on our board.