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Mark Zuckerberg

πŸ‘€ Speaker
See mentions of this person in podcasts
6446 total appearances

Appearances Over Time

Podcast Appearances

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

because the world's going to get more complicated, but like our technology, our cultural technology to kind of express these very complicated things, um, in like a very kind of funny little clip or something, um, are gonna just get so much better.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

So I know that's all great.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Um, I don't know next year for, uh, I tend to, I mean, just, I guess one other thought that I think is interesting to cover is, um,

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

I tend to think that for at least the foreseeable future, this is gonna lead towards more demand for people doing work, not less.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Now people have a choice of how much time they wanna spend working, but I'll give you one interesting example of something that we were talking about recently.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

So we have almost three and a half billion people use our services every day.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

And one question that we've struggled with forever is like, how do we provide customer support?

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Today, you can write an email,

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Um, but we've never seriously been able to contemplate having, um, you know, having like voice support where someone can just call in.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

And I guess that's maybe one of the artifacts of having a free service, right?

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Is like the, the revenue per person's not so high that you can have an economic model that people can, can kind of call in.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

But also with three and a half billion people using your service every day, I mean, you, there'd be like a massive, massive number of people, like some, like, like the biggest call center in the world type of thing.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Yeah.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Um,

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

But it would be like $10, $20 billion, something ridiculous a year to kind of staff that.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

So we've never really kind of like thought too seriously about it because it was always just like, no, there's no way that this kind of makes sense.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

But now as the AI gets better,

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

you're going to get to this place where the AI can handle a bunch of people's issues.

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Not all of them, right?

Dwarkesh Podcast
Mark Zuckerberg β€” AI Will Write Most Meta Code in 18 Months

Because maybe 10 years from now or something, it can handle all of them.