Martin Lewis
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Appearances Over Time
Podcast Appearances
We have had some successes in.
I know you've got those.
And I've got a few more of the tellers from call centre staff that I'd like to read out.
So why don't we alternate?
Are you happy with that?
I'm happy with that.
Okay.
You can start.
You success first.
There you go.
So work for both then.
Hopefully work for the shop and work for you.
Not a call centre haggle, but we like that one anyway.
Sarah, reiterating something we've heard, but I think it's a different way of phrasing it.
This is coming from call centre staff.
Please, please, please just be polite.
We're not chief executives of companies and have to adhere to guidelines set out that often can't be changed.
If you demand to speak to a manager, they will often not want to talk.
We simply pass on to another colleague or they would tell you the same as we've already said.
Yes, you might be angry and frustrated, but out of hundreds of calls each day, we'd only have maybe one or two that were pleasant to talk to.