Martin Lewis

This is such a wonderful case study.

Thank you so much, Lewis, because you've done two things.

You've, one, proved that you can haggle and you've got a 50% reduction, which in its own right would be a good saving.

But, two, you've also proved that if the saving isn't big enough, as I always say, if your haggle result isn't big enough...

We should never get angry.

They have a right to set a price and charge us what we want.

You never get angry with the person on the phone and you sound like a lovely chap.

I'm sure you didn't.

But equally, you do always have a right to take your custom elsewhere, which is exactly what you've done.

You've gone somewhere else because it was cheaper and you've got the best price for you.

Wonderful.

Well done.

Yeah, thank you very much.

And yeah, big saving, 550 quid-ish a year.

Shows you the power of a haggle and even more the power of being a new customer.

The world shouldn't work like that, but it does.

there will be a badge coming.

There are rumours, I don't want to over-egg this, but there are rumours production is happening on the badges.

So I think the badge may be coming.

I am still waiting to see the final design.