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Martin Lewis

πŸ‘€ Speaker
8955 total appearances
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Voice samples: 6
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Appearances Over Time

Podcast Appearances

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

I do people's names generally because I don't know the NATO phonetic alphabet.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

I don't swear, but you can just imagine someone saying that.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

It's a B, like B as in, well, you can come up with your own B swear word.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

you uniform you're very good i don't know them alexander sending in legalistic complaints from chat gpt aren't the slam dunk you think nine times out of ten they make no sense yeah always read through your your ai before you're going through have you got any more tips there before we get to uh my tip to you which is not to do mastermind yeah uh chris it's funny how people like to handle haggle gardening services but not electricians or plumbers interesting

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Yeah, I think face-to-face people find it much more difficult.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

And when you're dealing with someone who's doing the work themselves as opposed to offering a service, there's almost, I think we've got this British disease that we feel like we're insulting them by saying that price isn't the right price for me because you're having to say, oh, your work isn't that good.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

But, you know, everything that is discretionary, where there's a fixed amount of work, is open to some form of negotiation.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

But you have to do it the right way.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

And remember, they can choose not to do it at that price and you can choose not to employ them at that price.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Adrian, you've got 19 right and 40 wrong in this three-option multiple choice quiz, which means, sadly, you are still...

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

No better than random chance.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

For those who don't listen regularly, this is the Money Mastermind.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

There's a set-up and then a question for Adrian.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

We'll see how he does.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Are you ready, mate?

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

I'm ready.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

OK, now, recently, our Adrian was out in his padded gilet off to a petrol forecourt shop to buy a token for his favourite weekend ritual, checking the tyre pressure on his beloved 2007 mud-brown Fiat 500.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Close, yeah.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

Suddenly, the lights flicker and a smoking DeLorean screeches in, scattering air fresheners, dog chews and discounted de-icer.

The Martin Lewis Podcast
How it pays to be nice! The top ten big firms to haggle with and their call centre secrets

A wild-haired man leaps out and shouts, ''Jump in, Jehoshaphat!