Matt Abrahams

If one thing has come from this interview, it's Andrew needs another dog.

We use the phone as a pacifier and as a way of not having to engage.

I have encouraged my two kids to help them get out of this cycle, to show something that you're looking at at the phone.

Invite someone.

Hey, this is pretty cool.

What do you think?

Check out this meme.

So use the phone, as you're saying, that cigarettes used to serve as a way to initiate conversation as long as it's appropriate.

Yeah.

And it's funny, I know exactly the toy store you're talking about because I know that bakery no longer exists, but I used to go there all the time.

It's now a great restaurant.

I used to go there as a kid because we not only would get a toy, but we'd get to have a treat too.

Having a job where you're in customer service as a kid is so educational for so many reasons.

Communication being an important one.

You learn how to communicate with a lot of different people.

You learn how to be in service of other people's needs in that moment.

I think it's wonderful.

My first job and a job I had a lot during high school, I worked at an athletic club folding towels.

And when people would come in, I would give them the towel and we'd have some small talk.

It taught me to be very comfortable.