Matt Kropp

But we also found that people, when they use AI to take care of sort of the mundane, repetitive tasks, that actually improved morale, that made them feel better.

And so I do think the promise of AI, as you said, is let's use it to do the things that don't bring us joy.

We should focus on applying AI to the toil in our work.

And then actually we recommend making sure that we keep the joy in our work for the humans to do.

We do a lot of work with companies that are bringing AI into their workflows, into their business.

And the first thing that we want them to do is really look at the work.

How do you redesign the work end-to-end?

Not just how do I give you a tool, but how do I think about everything that you're doing?

And then if we can go in and...

Automate the repetitive toil to take out the things that people don't like doing.

Make sure that people bring the joy to their work, that that's what they're focused on.

We get a much better job.

We still get the productivity that businesses want.

But at the end of the day, the employee is left with a job that they enjoy doing.

Oh, yes.

I'm doing this myself.

So I, in fact, was working on a project where I had multiple agents running at the same time.

And I have to say, I was totally wiped by the end of the day.

So I think this, like any kind of really intense work, I think it's very important to take breaks.

We need to be able to have that sort of mental reset.