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Matt Plank

๐Ÿ‘ค Speaker
645 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like you, you have to make them when someone tells you, no, it's like, Hey, like, thank you so much for for your time, you know, evaluating Rippling. I know how busy you are. I'm sure doing all these evaluations was like a total time suck for you. Thank you so much for, you know, taking the time. I would greatly appreciate any feedback you could give me. I'm always looking to learn.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like you, you have to make them when someone tells you, no, it's like, Hey, like, thank you so much for for your time, you know, evaluating Rippling. I know how busy you are. I'm sure doing all these evaluations was like a total time suck for you. Thank you so much for, you know, taking the time. I would greatly appreciate any feedback you could give me. I'm always looking to learn.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like you, you have to make them when someone tells you, no, it's like, Hey, like, thank you so much for for your time, you know, evaluating Rippling. I know how busy you are. I'm sure doing all these evaluations was like a total time suck for you. Thank you so much for, you know, taking the time. I would greatly appreciate any feedback you could give me. I'm always looking to learn.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

You know, by the way, like if anything ever changes, like I hope that you're successful with XYZ vendor, but if anything ever changes, like please just know that like I'm here for you, blah, blah, blah, blah, blah. If you leave every single interaction with that type of like mindset, I promise you, you'll get stuff that bounces back that you like never like expected to bounce back.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

You know, by the way, like if anything ever changes, like I hope that you're successful with XYZ vendor, but if anything ever changes, like please just know that like I'm here for you, blah, blah, blah, blah, blah. If you leave every single interaction with that type of like mindset, I promise you, you'll get stuff that bounces back that you like never like expected to bounce back.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

You know, by the way, like if anything ever changes, like I hope that you're successful with XYZ vendor, but if anything ever changes, like please just know that like I'm here for you, blah, blah, blah, blah, blah. If you leave every single interaction with that type of like mindset, I promise you, you'll get stuff that bounces back that you like never like expected to bounce back.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

They'll come back in two months and they'll be like, hey, this competitor like lied to us. The implementation is terrible. There's a bunch of shit that they don't do that they said they did, but you have to leave it like that.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

They'll come back in two months and they'll be like, hey, this competitor like lied to us. The implementation is terrible. There's a bunch of shit that they don't do that they said they did, but you have to leave it like that.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

They'll come back in two months and they'll be like, hey, this competitor like lied to us. The implementation is terrible. There's a bunch of shit that they don't do that they said they did, but you have to leave it like that.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And so I think on one hand, you got to like make sure that you're not sour when you miss and you like morale, it's like you're moping your head around and you're all frustrated and upset. Like that doesn't do you any good. It's a waste of time. And I think as a sales leader, you've got to own the myths.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And so I think on one hand, you got to like make sure that you're not sour when you miss and you like morale, it's like you're moping your head around and you're all frustrated and upset. Like that doesn't do you any good. It's a waste of time. And I think as a sales leader, you've got to own the myths.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And so I think on one hand, you got to like make sure that you're not sour when you miss and you like morale, it's like you're moping your head around and you're all frustrated and upset. Like that doesn't do you any good. It's a waste of time. And I think as a sales leader, you've got to own the myths.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

If you point fingers at people and that's the MO that you have as a leader, it sounds very cliche, but you're going to walk up there and be like, the sales org lost. I didn't set the team up successfully. I screwed this up. You got to own it with the CEO. You got to own it with the people down below you.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

If you point fingers at people and that's the MO that you have as a leader, it sounds very cliche, but you're going to walk up there and be like, the sales org lost. I didn't set the team up successfully. I screwed this up. You got to own it with the CEO. You got to own it with the people down below you.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

If you point fingers at people and that's the MO that you have as a leader, it sounds very cliche, but you're going to walk up there and be like, the sales org lost. I didn't set the team up successfully. I screwed this up. You got to own it with the CEO. You got to own it with the people down below you.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And I think weak or insecure sales leaders will try to deflect blame to some other leader or the team or you train. It's like Parker told me once a long time ago- And I think something that really stuck with me, he's like, you don't get any credit for knowing how to do something yourself.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And I think weak or insecure sales leaders will try to deflect blame to some other leader or the team or you train. It's like Parker told me once a long time ago- And I think something that really stuck with me, he's like, you don't get any credit for knowing how to do something yourself.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And I think weak or insecure sales leaders will try to deflect blame to some other leader or the team or you train. It's like Parker told me once a long time ago- And I think something that really stuck with me, he's like, you don't get any credit for knowing how to do something yourself.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like zero credit that you know how to do X, Y, and Z. Like your job as a sales leader is to get everybody else to do that. And so like, you can't stand there and have like my team didn't execute and be feeling like, dude, I told them exactly what to do and like they didn't execute. You know what I mean? Like, it's not me. I got to get a new team or something.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like zero credit that you know how to do X, Y, and Z. Like your job as a sales leader is to get everybody else to do that. And so like, you can't stand there and have like my team didn't execute and be feeling like, dude, I told them exactly what to do and like they didn't execute. You know what I mean? Like, it's not me. I got to get a new team or something.