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Matt Plank

๐Ÿ‘ค Speaker
645 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think today at Rippling, we're replacing another system every time. And I find that to be a lot easier to know that like there's a deal to be had here. They're going to pick somebody and you really just need to beat the competition, you know, to win the deal. I think that's much easier.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think today at Rippling, we're replacing another system every time. And I find that to be a lot easier to know that like there's a deal to be had here. They're going to pick somebody and you really just need to beat the competition, you know, to win the deal. I think that's much easier.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think today at Rippling, we're replacing another system every time. And I find that to be a lot easier to know that like there's a deal to be had here. They're going to pick somebody and you really just need to beat the competition, you know, to win the deal. I think that's much easier.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think people that say outbound is dead are either one of two things. They're either engagement baiting, looking for a reaction on LinkedIn or whatever. They know that there's a whole army of people out there where that's their profession and they're trying to kind of create whatever, some conversation around it. Or they're generally not good or haven't grown something of large scale.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think people that say outbound is dead are either one of two things. They're either engagement baiting, looking for a reaction on LinkedIn or whatever. They know that there's a whole army of people out there where that's their profession and they're trying to kind of create whatever, some conversation around it. Or they're generally not good or haven't grown something of large scale.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I think people that say outbound is dead are either one of two things. They're either engagement baiting, looking for a reaction on LinkedIn or whatever. They know that there's a whole army of people out there where that's their profession and they're trying to kind of create whatever, some conversation around it. Or they're generally not good or haven't grown something of large scale.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I mean, to even claim that Outbound is dead, it's just absurd. It's like, how else would you build a business? If you think you can rely on marketing form fills or marketing programmatic email or whatever, it just means that you've never scaled something. In fact, I'll tell you that in the early days of Rippling... One of the great mistakes is that I didn't push outbound harder.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I mean, to even claim that Outbound is dead, it's just absurd. It's like, how else would you build a business? If you think you can rely on marketing form fills or marketing programmatic email or whatever, it just means that you've never scaled something. In fact, I'll tell you that in the early days of Rippling... One of the great mistakes is that I didn't push outbound harder.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

I mean, to even claim that Outbound is dead, it's just absurd. It's like, how else would you build a business? If you think you can rely on marketing form fills or marketing programmatic email or whatever, it just means that you've never scaled something. In fact, I'll tell you that in the early days of Rippling... One of the great mistakes is that I didn't push outbound harder.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like the marketing team at Rippling was absolutely one of a kind. They generated thousands of inbound demos every month. And we got to a kind of crisis point throughout our journey where we looked at the plan for next year and we looked at what the growth means. growth rate needed to be in marketing was kind of like, hey, we can't grow form fills by that percentage. There's no way.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like the marketing team at Rippling was absolutely one of a kind. They generated thousands of inbound demos every month. And we got to a kind of crisis point throughout our journey where we looked at the plan for next year and we looked at what the growth means. growth rate needed to be in marketing was kind of like, hey, we can't grow form fills by that percentage. There's no way.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

Like the marketing team at Rippling was absolutely one of a kind. They generated thousands of inbound demos every month. And we got to a kind of crisis point throughout our journey where we looked at the plan for next year and we looked at what the growth means. growth rate needed to be in marketing was kind of like, hey, we can't grow form fills by that percentage. There's no way.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And we had to very, very quickly build an outbound org from scratch overnight. It was super stressful. And I wish we would have done it much earlier, but there's no way to grow and scale a big company without doing outbound. So it's harder and it's different. But to say that it's dead, I think is insane. I mean, we book 50% of our outbound demos, we book over the phone.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And we had to very, very quickly build an outbound org from scratch overnight. It was super stressful. And I wish we would have done it much earlier, but there's no way to grow and scale a big company without doing outbound. So it's harder and it's different. But to say that it's dead, I think is insane. I mean, we book 50% of our outbound demos, we book over the phone.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

And we had to very, very quickly build an outbound org from scratch overnight. It was super stressful. And I wish we would have done it much earlier, but there's no way to grow and scale a big company without doing outbound. So it's harder and it's different. But to say that it's dead, I think is insane. I mean, we book 50% of our outbound demos, we book over the phone.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

So we schedule like a thousand outbound demos a month in our SDR work and literally half of them are booked over the phone. And so anyone who says it's dead, I think, just doesn't know how to do it effectively.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

So we schedule like a thousand outbound demos a month in our SDR work and literally half of them are booked over the phone. And so anyone who says it's dead, I think, just doesn't know how to do it effectively.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

So we schedule like a thousand outbound demos a month in our SDR work and literally half of them are booked over the phone. And so anyone who says it's dead, I think, just doesn't know how to do it effectively.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

There's really two things that are important. I think the first is you have to have like a very deep partnership with marketing where you don't care about like credit. So for example, when marketing shows up and they generate 100% of the pipeline and it's all inbound demand gen, you know, form fills, hand raisers, and they're flowing to your inbound team.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Rippling's CRO on Why Founders Should Not Create Sales Playbooks | Why Discounting is BS and How to Create Urgency in Deals | The Biggest Lessons on Pricing and How to Win the Pricing Game with Matt Plank

There's really two things that are important. I think the first is you have to have like a very deep partnership with marketing where you don't care about like credit. So for example, when marketing shows up and they generate 100% of the pipeline and it's all inbound demand gen, you know, form fills, hand raisers, and they're flowing to your inbound team.