Matthew Prince

speaker
1,742 appearances 5 recordings 5 series first heard Mar 2019 last heard 10 Jun

Matthew Prince’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
2 · May OctJan 26AprJulnow

Recordings per month over the last 12 months — 4 in all, peaking in May 2026 with 2.

Appearances

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And if they just wrote to the email address and ask it, I have this part of my job that I need to get done.
How do I get that done?
Sometimes it would ask some more questions, but it would actually give you kind of a response back.
What we didn't tell people was actually it was a team of humans behind the scenes that was initially receiving these emails.
And then they were using AI systems to kind of flush things out.
But what they were really doing was recording all of the kind of key jobs to be done within the organization.
Because you have to, if you're going to have AI systems that can help facilitate this, you actually have to record what are the steps that people are doing as a part of that.
And so as a result of that, we've been able to see this Cloudflare OS now with the ability to do things like if you're on the sales team and you have to do like an account plan, you can literally just type slash account plan and then describe what it is that you wanna do and it will output that.
And that's made our team so much more productive.
And again, I think it's giving us the flexibility to be able to respond to whatever comes next.
I mean, we've got to find a place to put them all.
Our office in Austin, it's a big space in Austin.
We've run out of space there because we have so many interns there.
I just think that a lot of companies are doing this wrong where they're saying, we're not going to bet on the new people coming out of school because AI is going to replace them.
These kids know how to use AI better than anyone else, so we're going to bet incredibly heavily on that.
So far, it's paying off.
I mean,
I think the person who eventually replaces me might literally be one of the interns today because they're just so, so, so smart.
I was on a bunch of calls with Satya before he was CEO.
And he was just a product manager at that.
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