Melissa Winger

Get them out the door, but you're just transferring care. You're taking out the level of care that this person may need or recovering from surgery perhaps. You're just shifting it to the parents or you're shifting it to a family member. Or what if that person doesn't have any caregivers? You're like, here you go. Here's your wound care stuff. Here's your prescription.

Get them out the door, but you're just transferring care. You're taking out the level of care that this person may need or recovering from surgery perhaps. You're just shifting it to the parents or you're shifting it to a family member. Or what if that person doesn't have any caregivers? You're like, here you go. Here's your wound care stuff. Here's your prescription.

No one's there to put it on a timetable for you. No one's there to say, okay, this one's with food. This one's not. You're just given a bag of prescriptions and off you go.

No one's there to put it on a timetable for you. No one's there to say, okay, this one's with food. This one's not. You're just given a bag of prescriptions and off you go.

That makes me a little nervous too, because they think, well, fine, whatever the patient's going to ask me for, I'll have to give it to them because I don't want a bad review, right? With social media and all that kind of stuff. That's where I think we're getting into a little trouble. I get the, I get why, because other industries work, right?

That makes me a little nervous too, because they think, well, fine, whatever the patient's going to ask me for, I'll have to give it to them because I don't want a bad review, right? With social media and all that kind of stuff. That's where I think we're getting into a little trouble. I get the, I get why, because other industries work, right?

Don't go to that restaurant, put your review out there. And you just want that patient to be happy and but there's a way to go about that. It's not that they just, the patient wants you, because everybody can walk in and ask for an antibiotic for things that an antibiotic won't fix. I think that patient would be just as happy with some time and understanding of why that's not the best choice.

Don't go to that restaurant, put your review out there. And you just want that patient to be happy and but there's a way to go about that. It's not that they just, the patient wants you, because everybody can walk in and ask for an antibiotic for things that an antibiotic won't fix. I think that patient would be just as happy with some time and understanding of why that's not the best choice.

But I think where we get into trouble is they, either they just give the drug because they want to make you happy or they just say no, but they don't give you a reason.

But I think where we get into trouble is they, either they just give the drug because they want to make you happy or they just say no, but they don't give you a reason.

I think those are the things I don't think we need to go down the route of these personal reviews on physicians because it's so complex. You're reading a simple review about a physician. You have no idea the patients, um, what their conditions were, how they were managed. So I don't think that's the appropriate outlet to go. Um, but I also have issues that are in the book about, um,

I think those are the things I don't think we need to go down the route of these personal reviews on physicians because it's so complex. You're reading a simple review about a physician. You have no idea the patients, um, what their conditions were, how they were managed. So I don't think that's the appropriate outlet to go. Um, but I also have issues that are in the book about, um,

the star ratings and other things by accreditation companies. I don't think that that is a good way to go either because they're misleading.

the star ratings and other things by accreditation companies. I don't think that that is a good way to go either because they're misleading.

I like to take the look at, obviously from the patient perspective, but the fact that the patient experience is kind of a new thing. We're measuring it now. We're looking at it. It's like we've been patients for how long? And now it's finally in 20. Now we're going to, oh, now maybe we should pay attention.

I like to take the look at, obviously from the patient perspective, but the fact that the patient experience is kind of a new thing. We're measuring it now. We're looking at it. It's like we've been patients for how long? And now it's finally in 20. Now we're going to, oh, now maybe we should pay attention.

And if using those things like in a clinic level is my suggestion is what are preventing your patients from coming to see you? What would you personally not like about coming to your clinic? And these are things that are, well, I work full time. My kid goes to school. Why are you only open from eight to five? Right. Now I got to take the day off and I got to pull my kid from school.

And if using those things like in a clinic level is my suggestion is what are preventing your patients from coming to see you? What would you personally not like about coming to your clinic? And these are things that are, well, I work full time. My kid goes to school. Why are you only open from eight to five? Right. Now I got to take the day off and I got to pull my kid from school.

But then you go in and you kind of sometimes you're a little shamed if your child misses too much school. And it's like, yeah, but we had to take off for today. Or you look at those things with coming into the appointment. How many clinics and I get why they're looking at their patient schedule, but how many clinics have rules where if you are late and

But then you go in and you kind of sometimes you're a little shamed if your child misses too much school. And it's like, yeah, but we had to take off for today. Or you look at those things with coming into the appointment. How many clinics and I get why they're looking at their patient schedule, but how many clinics have rules where if you are late and