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Michael Aaron Flicker

๐Ÿ‘ค Speaker
133 total appearances

Appearances Over Time

Podcast Appearances

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

And we become more graspable, more emotionally resident

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

when we use concrete phrases rather than abstract ones.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

And the behavioral science behind this is really quite interesting.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

It's 1972, Ian Begg at the University of Western Ontario recruits students and he reads them two-word phrases.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

He reads them 20.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

I'll just give you a few examples, Mike.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

Impossible amount.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

rusty engine white horse subtle fault and he challenges the participants listen to those phrases

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

and now write down all that you can remember.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

And on average of the 22 word phrases he read, they could recall 23% of the terms.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

Now that's interesting, but what was striking was that only 9% of the terms were abstract phrases like impossible amount versus concrete terms like white horse were 36% recalled.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

That's a fourfold difference.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

And what Begg argues is that vision is one of our most powerful senses.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

So if you can picture something in your head, like a white horse or a rusty engine, you are much more likely to hang on to that thought and insert it into your mind.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

And if you think of amazing brands today,

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

Red Bull, it gives you wings.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

M&M, it melts in your mouth, not in your hand.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

Skittles, taste the rainbow.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

Maxwell House, good to the last drop.

Something You Should Know
The Psychology of Brand Loyalty & The Strange History of Everyday Words

These are taglines that you can imagine.