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Michael Hill CEO

๐Ÿ‘ค Speaker
59 total appearances

Appearances Over Time

Podcast Appearances

Shared Lunch
Bite: Selling luxury in a tough market

So, like, weirdly, it's down.

Shared Lunch
Bite: Selling luxury in a tough market

But you're not wrong, right?

Shared Lunch
Bite: Selling luxury in a tough market

Long term, it's gone up quite a bit.

Shared Lunch
Bite: Selling luxury in a tough market

And the business has always managed somewhere in that 60% to 62% gross margin rate along the way.

Shared Lunch
Bite: Selling luxury in a tough market

And so I think what we see in that is that, yes, gold is increasing in value.

Shared Lunch
Bite: Selling luxury in a tough market

People see that value.

Shared Lunch
Bite: Selling luxury in a tough market

They're willing to pay for that value.

Shared Lunch
Bite: Selling luxury in a tough market

Yeah, so we've made a couple changes to the brand over the years.

Shared Lunch
Bite: Selling luxury in a tough market

And Daniel Bracken was a huge part of kind of leading a lot of this in that we are now a fully private label brand.

Shared Lunch
Bite: Selling luxury in a tough market

So we design and kind of make everything ourselves.

Shared Lunch
Bite: Selling luxury in a tough market

Our headquarters is in Brisbane.

Shared Lunch
Bite: Selling luxury in a tough market

We have a manufacturing facility in the basement of that building.

Shared Lunch
Bite: Selling luxury in a tough market

If you were to stack rank our manufacturing partners, we'd be somewhere in the top five for ourselves.

Shared Lunch
Bite: Selling luxury in a tough market

The remainder, we really do partner with the best of the best.

Shared Lunch
Bite: Selling luxury in a tough market

And so there are certain categories where you actually want to make sure, for example, chains come from Italy.

Shared Lunch
Bite: Selling luxury in a tough market

You want to make sure that you're getting your diamonds from India because that's where most diamonds are cut and polished.

Shared Lunch
Bite: Selling luxury in a tough market

There are other products that make a lot of sense to get from places like Turkey or places like Thailand.

Shared Lunch
Bite: Selling luxury in a tough market

It just depends on the craftsmanship you're really trying to source and then the design and acumen that we're trying to layer on top of it.

Shared Lunch
Bite: Selling luxury in a tough market

But everything we do is designed by us.

Shared Lunch
Bite: Selling luxury in a tough market

Yeah, you know, and it's been changing, as you can imagine, quite rapidly, right?