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Michael Litt

πŸ‘€ Speaker
457 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

Like huge success.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

So what's happened is you have to leverage different mediums to get people's attention.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And our sales reps were actually recording webcam videos.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

uploading them into our service, taking an image, dropping the thumbnail in the video, linking it to a sharing page, sending it to a customer, and then when the customer was viewing it, following up with a, hey, I noticed you watched my video.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And the way that they were getting people's attention was by writing their name on a whiteboard, which was in the thumbnail of what they were sending them.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And what we find is that that triggers a vanity response.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And we started to see an 8x increase in click-through of emails that actually had a video embedded in them.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

Now, I know this sounds super, super self-serving because this ended up being the product we built, but the reality is we built and viewed it based on this use case to make it easier for our reps to do prospecting.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

So when I first saw these whiteboards floating around the office and everybody in BDR, SDR, and AE has a whiteboard and a stack of whiteboard markers at their desk, I thought it was one of the most ridiculous things.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

It was crazy, but it's productive and it works and we've helped a bunch of other businesses do it as well.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

So that's probably one of the more recent crazy things.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

No, I mean the way to do it one to many is obviously use, if you want to do it with videos, use a more personalized tool.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

But yes, that is absolutely one to one.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And you know, it's interesting, as the rest of your day gets automated with sales enablement and sales automation type software, the only thing that's left for the rep is truly to be human and build rapport with someone on the other end of the line, right?

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

You're not really doing anything else ideally, and anything else you're doing is kind of wasting your time.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

you know, we're finding that with a lot of these technologies to bring the business or reps are actually more productive at one-to-one communications, which absolutely work because people are so used to being automated too.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

But the big question is how do you get those names and those companies in the first place?

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And one of the things we did, which I think is a more, you know, effective practice these days is we outlined a list of

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

all of the propensity triggers that would indicate that someone is potentially ready to buy an aspect of our technology.

SaaS Interviews with CEOs, Startups, Founders
810: SaaS: With $70m Raised, White Board Videos Secret to VidYard 2x YoY Growth

And for us, that was a company that had north of 50 employees, was located in North America, was in high techβ€” Less than 50 or more than?