Michael Rubin
speaker
330 appearances
2 recordings
2 series
first heard Apr 2025
last heard May 2025
Michael Rubin’s voice in public audio — every appearance, attributed to the second.
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Appearances
I pay attention to everything. I look like, I look at social media for one reason. So I see what's going on. Like I look at, I follow every one of my competitors. I follow everyone who's interesting. I follow everyone I can learn from. And I'm sending stuff to people. I probably send 20 or 30 posts of different shit to people who I work with every single day. So that's how we learn.
If you don't do that, you're dead. Now, that doesn't mean like if someone's got something really original and apparel and they're known to own it, I may not want to copy that. But let me just take like we're in the business, like our original business All the fan gear that we sell. We sell more than 100 million units of fan gear this year. Okay.
If we see something great in another business, we're absolutely going to find a way to bring that to our sports fans. Okay. And one of the things that's interesting about the fan gear business, what we were really good at was servicing the average sports fan. Why did I call Kristen... so many times? Why did I call you so many times? Because you were doing something different.
You were saying, how do I cover that fashion forward, higher end sports fan that I knew we weren't doing a good enough job with? Why did we start bringing in Lululemon merchandise in hockey? Because we knew our fans wanted that merchandise. Why are we expanding with Nike and so many products that we didn't carry before that we're not carrying today?
You know, we keep figuring out how can we do things better for the sports fans? So I think if you don't pay attention closely to your competition, you're dead. And I think when your competition does something good, in a lot of cases, don't be proud. Like I learn from my competition all the time.
Look, different people can be successful. Like I know so many, like I'm always studying people. You'd see somebody who's like wicked smart, but they don't have great people skills. I'm the opposite, right? I'm honestly not that smart. I mean, people think again, oh, he's being self-deprecating. I got a 780 combined on my SATs.
I mean, I'm English. Let me tell you, it's really bad. It's not the score from the movies. Most people will listen to this. I bet you 80, 90% of people got better than a 780 on their combined SATs. It's bad. Okay. And you know what? I embraced it. So what do I do? I'm going to outwork my competition all the time. I'm going to use common sense. I'm going to use relationship skills.
I'm going to have a will to win that nobody else can stop. And you know what? I know that will gets things done where everybody else would give up. I'm never fucking giving up.
Zero chance. What I'm trying to figure out is how I can get an eighth day in the week that only I get. Okay. If I can get a 25th hour in the day, only I get it.
So look, I've had a couple of changes in my life. It's interesting. I've realized that I can't be glued to my phone the way I have been because it's actually screwing my brain up. Smart, yes. So now what I'm learning to do is I put my phone down for an hour here, an hour there. My oldest daughter's 19. She does it. It's not like where, you know, she'd call me, she'd need me right away.
So I'm actually... learning to put my phone down, you know, for periods of time, you know, generally like an hour at a time, right? Because I don't want, I don't want my concentration to be broken. I think I can have a much better discussion with you. I'm a hundred percent focused on you and not having my phone with me. That's a change. That's a new thing for me in my life.
I'd say each day I'm probably putting my phone down probably 20 to 30 minutes during dinner with them, with my kids. I try to do it because I just think I shouldn't be like, that's the 20. We're fast eaters. Like I grew up like a, like a Labrador retrieve, which is I eat quick. So, but in that 20 minute dinner, you know, 30 minute dinner, I want to focus on, you know, my family.
I don't want to focus on work.
And then I'd say, maybe a meeting or two a day, I'll just leave my phone on my desk. Now, I also have a crazy OCD habit about myself. I cannot go to bed without responding to everybody in my phone and deleting every message I've dealt with. So my phone, okay.
So ever since I've been a kid, if you looked at my phone right now, I wouldn't have more than 20 or 30 total messages, none unread. Okay. Because that's how I keep myself in order. So before I go to bed, I can't fall asleep. No matter how tired I am. I can't fall asleep if I don't just respond to everybody.
So I don't always respond during the day, but I'll always respond before I go to bed because if not, it actually tortures my brain. I need my phone to be completely organized. So then I know the next morning, what are the things I have to do that are in my phone from the day before? So that's like some crazy OCD thing about my brain.
Also, if you walk into any of my offices, there's no paper, they're perfectly organized. I'm very OCD like that. I've always been that way. But I do think You know, you got to figure out like what works for you. This works for me. Okay. And I do like, I like to be in touch with the people that are around me.
I liked even like, there's probably like, there's this guy in Philly who used to be like a complete detractor fanatic. He would tell us all the shit we were fucking up and doing wrong. And then like our company was too dumb before we didn't bring the characters. And now anyone who doesn't like us, we want to bring them in and learn from them. Okay.
So this guy now texts me all the time, but I pick up good things from him. I'm always like, it's this customer I just built this relationship with. And I'm like, always this, this, this, I love the guy, by the way. It's like, like I'm learning from the guy. He's like, he's, he's sure. But sometimes there's things, the news he sends me before.
So it's like, like I like I'm glued to information like that. And I think it makes me better.
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