Michael

First off, the main reason for that is I don't know how to fucking make the drinks.

Right.

And nobody, I can make a latte.

All right.

But like, take it easy.

Let's not, we don't have to celebrate that part of the latte art.

No, you're getting none of that.

Cause I don't know how to do that.

I said, I can make the drink, not the fucking art.

But they will see me doing those things without asking to be do so asking to

or being needed to being told to do so because I am trying to show them that you should always be looking for work and things that can be done.

You don't need to wait to be told to do something because you can look around and you can solve issues on your own.

I invest in the people at the shop.

I don't take a dime out of that shop.

All the money goes back into it.

I pay them as much as I possibly can.

I try to retain people to the highest level that we possibly can.

I reward them at the six month mark and the 12 month mark when they're there at the store.

The culture at that store is not only my responsibility, but the manager's responsibility.

And it has impact because it's a first job for a lot of people.