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Mike Arenth

๐Ÿ‘ค Speaker
188 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

I had no money when I started the company.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Yeah, so we are the leading cloud-based intelligent operating platform for restaurant management.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So what does that mean?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We're the actual backbone that runs the restaurant.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

When you think of two-thirds of all spend in the restaurant are on people and product, that's what we do, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We have a platform that allows the back of the house to run efficiently and effectively.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We're in 160,000 locations, 60 countries, 35,000 different concepts, and we have 3 million team members that are connected to our network.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So you think about Chick-fil-A and McDonald's and Yum, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

They have a lot of different locations.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So we count Yum and McDonald's as one concept, but we have 160,000 locations when you look at all of our customers together.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Yeah, roughly.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

And some, we work across the entire barbell.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So we work in the local independent space, which is like you and I opening up a restaurant.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We have one location where we work with some of the largest brands and concepts in the world, like McDonald's and Yum's and Chick-fil-A where they have thousands.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It's a great question because it depends on kind of where you're operating within that barbell.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

If you're in the local independent space, you're selling to the owner, which is the operator, which is one to two or three locations.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

When you're working in a large multinational corporation like McDonald's, which is made up of a lot of franchises, you actually work top down and bottoms up, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

You try to get a corporate mandate, but you have to also work with the franchisees to adopt the technology.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So it really depends kind of where you are in that barbell.

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