Miles Beckett
๐ค SpeakerAppearances Over Time
Podcast Appearances
Yeah, so I think like all great companies, we are a pivot.
So we launched the company in 2020 as a tech-powered dental discount plan.
So we had sold Silver Sheet, my prior business, to AMN Healthcare, the big staffing firm.
And my partner and I were looking at new areas to innovate within healthcare and adjacent.
And we just felt like dental was ripe for opportunity.
And specifically, the way people pay for dental care didn't make a lot of sense.
Dental insurance is really not worth it when you look at the numbers.
So we started as a discount plan.
We were matching patients to dentists and basically passing the insurance rate on to the patients that booked through us.
And we got super into AI in 2023, like when ChatGPT launched, similar to I think many people.
It was kind of an aha moment for us.
And we started building a lot of internal tools at the original kind of business model using AI.
So we built like an LLM-powered pricing algorithm.
We built some internal call analysis tools.
And then we started building this internally.
AI receptionist with the idea that we could replace some of the call agents that we were using on our team.
And that's what really set us down the path.
It's about 500 bucks a month per location.
That can go up or down depending upon usage.
Yeah, most are signing up for multiple locations.