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Miles Beckett

๐Ÿ‘ค Speaker
179 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

Yeah, so I think like all great companies, we are a pivot.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

So we launched the company in 2020 as a tech-powered dental discount plan.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

So we had sold Silver Sheet, my prior business, to AMN Healthcare, the big staffing firm.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And my partner and I were looking at new areas to innovate within healthcare and adjacent.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And we just felt like dental was ripe for opportunity.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And specifically, the way people pay for dental care didn't make a lot of sense.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

Dental insurance is really not worth it when you look at the numbers.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

So we started as a discount plan.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

We were matching patients to dentists and basically passing the insurance rate on to the patients that booked through us.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And we got super into AI in 2023, like when ChatGPT launched, similar to I think many people.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

It was kind of an aha moment for us.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And we started building a lot of internal tools at the original kind of business model using AI.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

So we built like an LLM-powered pricing algorithm.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

We built some internal call analysis tools.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And then we started building this internally.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

AI receptionist with the idea that we could replace some of the call agents that we were using on our team.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

And that's what really set us down the path.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

It's about 500 bucks a month per location.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

That can go up or down depending upon usage.

SaaS Interviews with CEOs, Startups, Founders
How Flossy Reached $4M ARR With AI Dental Receptionists

Yeah, most are signing up for multiple locations.

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