Nan Trogdon

And when I told him that, he just looked so defeated.

And then I looked defeated because I'm thinking, I've cleared my calendar for every Friday to work on this case.

Yes, but to a family who's in anguish, who's angry, who's upset, who's frustrated, it wasn't okay.

So I agree, there needs to be a better system somehow set up.

You're accurate in that statement.

They just don't want to hear it.

Law enforcement feels like they're trained better, even if this person is a retired officer.