Natajia Miller
👤 SpeakerAppearances Over Time
Podcast Appearances
So before I could even think about putting Tasia on the resort, I had to get COVID out of it because when I came back.
When I came back, Mick, it was like, I literally came back end of 2019 and, you know, COVID started 2020.
So, you know, I'm getting, I just arrived, just started leading and I'm getting these calls.
Hi, I'm going to have to cancel.
Hi, I'm sorry.
I won't be able to come in December anymore.
And I'm watching the bank account drift downward, you know, for all of the refunds that we're giving.
Until it reached, you know, like about 10,000 and I still had about 15,000 in refunds to give back.
So that was my introduction to Embrace Resort.
And so I'm talking to mom and I'm like, okay, mom, what's the occupancy average?
I don't know.
Okay, that's fine.
I get it.
So mom, tell me what is like the ADR?
What's the average daily rate?
So I can, I don't know.
Okay, mom, can you log into your QuickBooks?
So I can see she was like, QuickBooks?
Quick what?
The books aren't quick.