Nathan Lee

The fact that she was able to get all the information she needed, I mean, it was unbelievable.

She was doing everything in her power to be found.

Yes, absolutely.

I lost him.

Chris, I lost her.

The guy grabbed the phone from her.

Unfortunately, you can hear them pull off to the side of the road, and then you hear the phone disconnect.

The clock is ticking.

Are you hopeful?

When the 911 call came in, absolutely hopeful.

I was thankful that she was alive.

I thought it was only a matter of time before they found her.

I was thinking, OK, this is going to be her chance.

21-year-old Denise Lee has just called 911, pleading for her life after being kidnapped from her home.

I think for the family, it was almost a sense of hope that, you know, we heard her voice and we know that she's alive.

And now authorities were essentially trying to pinpoint her location.

I assume she called 911, they know where she is.

That's what everybody thinks.

Turns out that's not how it works.

Can police pinpoint where she is at that point with the 911 call?