Neil Breaux

100% focused within the field service management marketplace, where

in essence, a product.

So I'll give you a real example.

I think this will kind of resonate with all your viewers and yourself.

Philips Healthcare, which basically does most of the medical equipment.

When you and I or our parents go to the hospital, a lot of the equipment is actually built by Philips Healthcare, right?

So Philips Healthcare is a great customer of ours.

They procured our SaaS offering by which they have their technicians that fix those products and those medical equipment in those clinics or hospitals.

Our software allows the technician to actually get scheduled, route the right technician to the actual appropriate hospital that needs fixing, get to the equipment.

And within the equipment, Nathan, we within ServiceMax allow the technician to see what part to fix, what's actually covered by warranty.

When do you actually close out the job by which the customer gets notified?

When do you actually then come back and maybe do everything?

additional maintenance plans beyond the standard maintenance plan.

So gives Phillips Healthcare an ability, which is very important to have that service revenue resilience and customer satisfaction to that clinic or hospital, by which if one of us or your parents or family members goes to the hospital, that equipment actually works, right?

And

That's what our product does on a SaaS platform, as you know, and a very compelling piece that we're the leaders in the marketplace, six times Magic Quadrant leader for this specific niche, which is an awesome niche to be in particular what's going on in the world.

You know, I don't even care about second and third place.

Their rear view mirror, Nathan.

You can find them in some random podcast.

Not yours, but...