Neil Mehta

And we'll write sort of unlimited number up to 500 million, ends up being less than that, but up to 500 million for you to go do that. And it took us four days or something like that. And- TripActions dramatically accelerated its market share leadership over the course of COVID.

And we'll write sort of unlimited number up to 500 million, ends up being less than that, but up to 500 million for you to go do that. And it took us four days or something like that. And- TripActions dramatically accelerated its market share leadership over the course of COVID.

Over those two years, it went from number four or five in the industry, maybe even number eight in the industry, I think, to top two in the industry and was able to be aggressive at a time when other people were nervous. Another example is SVB weekend with Parker and Rippling. We've been investing in the business for a long time. It has always helped us to have a prepared mind.

Over those two years, it went from number four or five in the industry, maybe even number eight in the industry, I think, to top two in the industry and was able to be aggressive at a time when other people were nervous. Another example is SVB weekend with Parker and Rippling. We've been investing in the business for a long time. It has always helped us to have a prepared mind.

And when we have these moments of volatility, it doesn't change the end state all that much. So SVB weekend, you remember, it was Wednesday and Thursday, it started to have some trouble. Friday morning, Parker called and said, SVB looks like it might go into insolvency or be taken over by the treasury or by the Fed. And people make this mistake.

And when we have these moments of volatility, it doesn't change the end state all that much. So SVB weekend, you remember, it was Wednesday and Thursday, it started to have some trouble. Friday morning, Parker called and said, SVB looks like it might go into insolvency or be taken over by the treasury or by the Fed. And people make this mistake.

People think that Rippling was having financial troubles. is the opposite. Rippling used SVB for essentially plumbing, essentially the pooling of capital that would be then dispersed to employees for customers of theirs. And so it was just like rails that it was using. And by the way, credit to Parker. There's a lot that's been said about Parker from his previous company.

People think that Rippling was having financial troubles. is the opposite. Rippling used SVB for essentially plumbing, essentially the pooling of capital that would be then dispersed to employees for customers of theirs. And so it was just like rails that it was using. And by the way, credit to Parker. There's a lot that's been said about Parker from his previous company.

And I have to say, he's one of the most high-integrity people I've ever met in the world. Just to talk about customer centricity, the reason he called me on Friday morning wasn't because Riplin was in trouble. He called me because he wanted to make sure that on Monday morning, his customers weren't in trouble. All of his customers got money.

And I have to say, he's one of the most high-integrity people I've ever met in the world. Just to talk about customer centricity, the reason he called me on Friday morning wasn't because Riplin was in trouble. He called me because he wanted to make sure that on Monday morning, his customers weren't in trouble. All of his customers got money.

There were other payroll companies that were planning to send an email out on Monday that was like, Sorry, you know what's happening with the US financial system right now. Payments to your employees will get delayed. That was not an okay solution for Parker. So Parker called me on Friday morning. It took us about 30 minutes to agree to invest 500 million. Credit to his team, by the way.

There were other payroll companies that were planning to send an email out on Monday that was like, Sorry, you know what's happening with the US financial system right now. Payments to your employees will get delayed. That was not an okay solution for Parker. So Parker called me on Friday morning. It took us about 30 minutes to agree to invest 500 million. Credit to his team, by the way.

Spent the entire weekend, day and night. It wasn't 18 hours. It was 24 hour, two blocks, 48 hours of straight work. And by the way, Sunday, another credit to Parker. Sunday, It looked like everything was going to be okay. And Parker's like, just in case, this is the right thing to do. We're going to do this. We handshook on a deal. We're doing the deal. What an amazing partner to have in Parker.

Spent the entire weekend, day and night. It wasn't 18 hours. It was 24 hour, two blocks, 48 hours of straight work. And by the way, Sunday, another credit to Parker. Sunday, It looked like everything was going to be okay. And Parker's like, just in case, this is the right thing to do. We're going to do this. We handshook on a deal. We're doing the deal. What an amazing partner to have in Parker.

Monday morning, every Rippling customer got their money on time at that schedule. True. Carvana is a funny one because it was public. Carvana is a company we had been following for a long time, never took venture financing, you know, earning a little bit. And he was out in Phoenix. He was building a customer experience that we always thought very highly of.

Monday morning, every Rippling customer got their money on time at that schedule. True. Carvana is a funny one because it was public. Carvana is a company we had been following for a long time, never took venture financing, you know, earning a little bit. And he was out in Phoenix. He was building a customer experience that we always thought very highly of.

Whenever you talk to customers about Carvana, they would talk about how much they like Carvana at a differential rate to CarMax. It makes sense. You could buy and sell a car easily. You get it delivered to your door. There's much larger selection.

Whenever you talk to customers about Carvana, they would talk about how much they like Carvana at a differential rate to CarMax. It makes sense. You could buy and sell a car easily. You get it delivered to your door. There's much larger selection.

Yeah. Yeah, a little bit of hard work operationally, hard work technically, doing it out in the middle of nowhere on behalf of customers that you want to serve differentially well. Similar dynamic in Carvana's case, you have all these local competitors that have a limited selection. Usually they're wearing leather jackets. It's not a great experience to buy from them.

Yeah. Yeah, a little bit of hard work operationally, hard work technically, doing it out in the middle of nowhere on behalf of customers that you want to serve differentially well. Similar dynamic in Carvana's case, you have all these local competitors that have a limited selection. Usually they're wearing leather jackets. It's not a great experience to buy from them.