Nick Turley
speaker
525 appearances
3 recordings
2 series
first heard Mar 2026
last heard 6 Jun
Nick Turley’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 3 in all, peaking in Jun 2026 with 2.
Appearances
moments when you look at pure impact was removing the authentication wall.
And Sam will say, I told you so, because I think that was his feedback from day one.
I was like, you shouldn't have to log into these chats, BT.
But it's stuff like that that you do for any product, and it does matter.
Some things never change, right?
But then another third or so is what I would sort of
core product investments and they're really typically things that we've done together between research and product so search and personalization are really good examples of that where we came together and we figured out not just ui ux evolution but also how to post train these changes into the model and it was really the moments when we came together um another recent example is like we have these writing blocks that render when you you know ask about queries um where your um
trying to write with the model.
And putting really good craft into those experiences really matters, and our users love it.
And then another third of the growth has been just model improvements.
Both step changes, like going from GPT-3.5 back then to GPT-4, then going from GPT-4 behind a paywall to 4.0, suddenly available to everyone.
But a lot of it is also the iteration that isn't splashy, that doesn't warrant a named release.
I'm really excited about the updates we just made with 5.3, 5.4, et cetera, because that is when we take a lot of user feedback and we methodically address it, and obviously that shows up in our retention as well.
So sort of one-third, one-third, one-third between classic friction removal and access, core product investments, and then pure model improvements.
two things at the end of the day.
Obviously, reaching more people is really important because it's a direct manifestation of our mission to the world where the more people we can introduce to the benefits of AI, the better that is.
But we're also really excited to go deeper.
And that means taking the same billion users that find value in ChatGPT today and
and actually providing more meaningful value in the world, like actually helping them achieve their goals, not just answering questions.
So I'll talk about how we get to more scale, but I think it's important to remember that the way this technology is evolving, we're going to go beyond pure chatbots pretty fast.
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