Nicole Nguyen

There are a few different buckets.

So one bucket of new Gmail tools is a ghostwriter slash proofreader.

Gmail wants you to get in and out of email quickly.

And people spend something like 20 percent of their time.

actually writing emails and the other 80% is just sort of managing the mess.

And that 20% they think could be helped by a prompt button called Help Me Write that lets you write one sentence or maybe two sentences, a short prompt, and then it'll like auto-generate the other email formalities.

But they are one upping this technology by using generative AI, also training on your years and years of Gmail data to mimic your voice.

So a new feature called Suggested Replies is

You'll see in the reply box underneath an email you've received a sort of pre-filled out email that it thinks sounds like your voice and what you would say.

And it can copy your style.

And then there's another kind of AI-powered feature.

They're creating...

this separate inbox called AI inbox that bubbles up to the top things that it thinks are action items from your email that are important, like forms from your dentist or a vehicle registration renewal notice from the DMV.

And it'll summarize that email and create a task list for you.

And a part of that management suite is also this new kind of way to search.

So if I search, for example, what is my shoe size at

Ultra, which is like a writing shoe, it'll look through my order history emails in Gmail and then just give me the answer right up at the top.

Those are canned.

Gmail is using some kind of smarts to serve you those auto replies.

But these suggested replies are full-fledged emails with the header, your outro, Nicole-ism or Peter-ism that you would usually write when writing emails.