Nilay Patel

It's the next day.

Did you build a system that can take witness testimony?

It's not doing that.

Does it kick that back to a human arbitrator anywhere in this system right now?

Because, I mean, that's what you would have a human arbitrator do, right?

How many cases has the system resolved so far?

There's a gap here that it just seems very striking to me.

A party that understands it needs early case evaluation because it is a repeat player in very lucrative construction disputes and they just need to keep moving and sort of the cost of the settlement is enough and they can just keep moving, that's a pretty sophisticated actor.

How do you bring all of this down to, well, most people can't even access the justice system?

Is there a path?

Yeah.

The documents only construction case, pretty constrained, right?

And like things happen and there's a lot of documentation.

What's the next one you think that is similarly constrained that you could bring the system to?

Where will it never be appropriate?

One of the things you and I briefly talked about the first time we met and talked about all this was the idea that there's transparency in the state courts.

There's transparency when the government sues you and you need that transparency to build trust.

Like you brought up the healthcare industry.

There's zero trust in the healthcare industry.

And there's a lot you could say about the consequences of the absolute lack of trust in the healthcare industry.