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Nilay Patel

๐Ÿ‘ค Speaker
11911 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

The reason I'm pushing here is I think I understand a broad dynamic in this industry, which was there was a pretty big settlement in a lawsuit about realtor fees and broker fees.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

And now those fees are up for negotiation.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

And so you can see the big agencies are actually trying to close their little markets, right?

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

They have a lot of listings that they can just sell in between themselves.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

They can sort of pre-negotiate those fees.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

You can โ€“

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

disagree with that reaction, but it's sort of a rational economic reaction to, okay, we're not going to negotiate broker fees the way we were.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

We're just going to create a little closed ecosystem.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

That's right up against you saying actually the ecosystem has to be maximally transparent because you're not actually doing the listings, right?

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

Like you're not the seller's agent in many cases.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

You're not the buyer's agent in many cases.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

I know that there's some amount of referral there.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

So they're trying to protect their cost of actually sort of managing the inventory.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

How do you reconcile that, right?

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

If that industry was destabilized by a legal settlement and they're trying to find a new equilibrium and you're saying, actually, we're not going to let you make changes.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

How do you reconcile that?

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

Yeah, I'm reminded of a quote we get often from the various Amazon adjacent executives who come on the show that other people's margin is their opportunity.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

Is that how you see it as you think about expanding the business?

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

Yeah.

Decoder with Nilay Patel
Zillow's CEO on growth during a housing crisis

One thing that's interesting to me, and I'm sure you've thought about this, you've mentioned the seller a lot, like maximizing the value to the seller, which...