Panos Panay

Get the explicit focus on first thing we got to do is get Alexa right. Once we do that, we'll bring the hardware together. To get Alexa right, it takes music, photos, shopping. And these are photos, of course, under me, but you have across the company, you have music, video, shopping. We'll just use those three as huge tenants to the product. And, you know, those leaders are exceptional.

There's no, we're not gonna work together. It's the opposite. You know, and at Amazon, we set goals. They are cross company goals. And so the goals are set out, you know, from Amazon Nova, which is one of the anchoring points of the product to what music needs to be on the product.

There's no, we're not gonna work together. It's the opposite. You know, and at Amazon, we set goals. They are cross company goals. And so the goals are set out, you know, from Amazon Nova, which is one of the anchoring points of the product to what music needs to be on the product.

There's no, we're not gonna work together. It's the opposite. You know, and at Amazon, we set goals. They are cross company goals. And so the goals are set out, you know, from Amazon Nova, which is one of the anchoring points of the product to what music needs to be on the product.

Sure, you know, the expert is kind of a joint thing, the music expert, but ultimately like that music service has to be perfect and music team is killing it right now. Shopping, you know, all in. How to make it great. We didn't do a lot of shopping yesterday just because it would have been like a meme. I mean, of course, shopping. Like, you know, oh, yeah, it's going to be amazing.

Sure, you know, the expert is kind of a joint thing, the music expert, but ultimately like that music service has to be perfect and music team is killing it right now. Shopping, you know, all in. How to make it great. We didn't do a lot of shopping yesterday just because it would have been like a meme. I mean, of course, shopping. Like, you know, oh, yeah, it's going to be amazing.

Sure, you know, the expert is kind of a joint thing, the music expert, but ultimately like that music service has to be perfect and music team is killing it right now. Shopping, you know, all in. How to make it great. We didn't do a lot of shopping yesterday just because it would have been like a meme. I mean, of course, shopping. Like, you know, oh, yeah, it's going to be amazing.

And then video, same. And there's other areas. But we align and we go. But it does start with a commitment from me for sure. I'm in. I'm all in. I'm ready to re-architect it. It's not going to be easy. It's going to take time. Andy's patience, I would say, the company's patience to get it right for the customer is extraordinary, like extraordinary.

And then video, same. And there's other areas. But we align and we go. But it does start with a commitment from me for sure. I'm in. I'm all in. I'm ready to re-architect it. It's not going to be easy. It's going to take time. Andy's patience, I would say, the company's patience to get it right for the customer is extraordinary, like extraordinary.

And then video, same. And there's other areas. But we align and we go. But it does start with a commitment from me for sure. I'm in. I'm all in. I'm ready to re-architect it. It's not going to be easy. It's going to take time. Andy's patience, I would say, the company's patience to get it right for the customer is extraordinary, like extraordinary.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

And so once you get that focus and that clear ownership, leadership, you quickly see speed change. That was the biggest, I think, shift Also made some shifts as a team where a lot of the core horizontal functions, if you think about the lowest level of the OS or the stack as a horizontal or hardware or supply chain, were kind of intermixed with the product verticals.