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Panos Panay

👤 Speaker
678 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

So, you know, I'm inspired where I was sitting. So there's just all these conflicts. Those are personal to me, you know, like, oh my gosh. But when I started reading, let's go to decision-making. And then I just watched a few stories that Jeff had told, talked to Andy about it.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It basically, from a leadership principle standpoint, and from some of the things you hear about, like on decision-making principles, like one-way, two-way doors, it's hard to explain this, but it's so aligned to the way I was running my team. That's how I'd operate. It was weird. You know, you're just reading the LPs, and I'm like... I used to have a culture box.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It basically, from a leadership principle standpoint, and from some of the things you hear about, like on decision-making principles, like one-way, two-way doors, it's hard to explain this, but it's so aligned to the way I was running my team. That's how I'd operate. It was weird. You know, you're just reading the LPs, and I'm like... I used to have a culture box.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It basically, from a leadership principle standpoint, and from some of the things you hear about, like on decision-making principles, like one-way, two-way doors, it's hard to explain this, but it's so aligned to the way I was running my team. That's how I'd operate. It was weird. You know, you're just reading the LPs, and I'm like... I used to have a culture box.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

Oh yeah. Right. So leadership principles at Amazon, you should check them out. You can go to Amazon, find them. They're rad. I mean, they're, they're inspiring. They're almost, sometimes they're just obvious. Not all, not all of them, you know? And they're hard to believe like big bets. Is that real? I'm like, yeah, it's pretty damn real. You know, it's pretty incredible.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

Oh yeah. Right. So leadership principles at Amazon, you should check them out. You can go to Amazon, find them. They're rad. I mean, they're, they're inspiring. They're almost, sometimes they're just obvious. Not all, not all of them, you know? And they're hard to believe like big bets. Is that real? I'm like, yeah, it's pretty damn real. You know, it's pretty incredible.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

Oh yeah. Right. So leadership principles at Amazon, you should check them out. You can go to Amazon, find them. They're rad. I mean, they're, they're inspiring. They're almost, sometimes they're just obvious. Not all, not all of them, you know? And they're hard to believe like big bets. Is that real? I'm like, yeah, it's pretty damn real. You know, it's pretty incredible.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

You know, leaders, they do, they dive deep. Yeah, they do. They get into everything. And I, I think those are, Those are real, but in the spirit of when I started reading them and then the way I made decisions, Nilay, they were aligned. Yeah. I mean, I'm not, no BS. Like they were just, it was like, it felt like right. I had a culture box when I was running my team at Surface and Windows.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

You know, leaders, they do, they dive deep. Yeah, they do. They get into everything. And I, I think those are, Those are real, but in the spirit of when I started reading them and then the way I made decisions, Nilay, they were aligned. Yeah. I mean, I'm not, no BS. Like they were just, it was like, it felt like right. I had a culture box when I was running my team at Surface and Windows.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

You know, leaders, they do, they dive deep. Yeah, they do. They get into everything. And I, I think those are, Those are real, but in the spirit of when I started reading them and then the way I made decisions, Nilay, they were aligned. Yeah. I mean, I'm not, no BS. Like they were just, it was like, it felt like right. I had a culture box when I was running my team at Surface and Windows.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And that culture box, you know, had five cultural principles. They were basically five of the LPs. But that's how I ran it. It was so connected. And when I got to Amazon, it was almost, what a team. I found this team that was not only hungry, but unbelievably talented, massive, and capable. Knows how to ship. knows how to invent, and it's just a little bit of direction.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And that culture box, you know, had five cultural principles. They were basically five of the LPs. But that's how I ran it. It was so connected. And when I got to Amazon, it was almost, what a team. I found this team that was not only hungry, but unbelievably talented, massive, and capable. Knows how to ship. knows how to invent, and it's just a little bit of direction.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And that culture box, you know, had five cultural principles. They were basically five of the LPs. But that's how I ran it. It was so connected. And when I got to Amazon, it was almost, what a team. I found this team that was not only hungry, but unbelievably talented, massive, and capable. Knows how to ship. knows how to invent, and it's just a little bit of direction.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It's all, I mean, I don't, my job's to give that direction. And so making sure I lay out the vision, making sure everyone knows where we're going, what are the highest priorities? But when it came to decision-making, to answer your question is, I fully operate in the values of, all right, let's make this call today, but no,

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It's all, I mean, I don't, my job's to give that direction. And so making sure I lay out the vision, making sure everyone knows where we're going, what are the highest priorities? But when it came to decision-making, to answer your question is, I fully operate in the values of, all right, let's make this call today, but no,

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

It's all, I mean, I don't, my job's to give that direction. And so making sure I lay out the vision, making sure everyone knows where we're going, what are the highest priorities? But when it came to decision-making, to answer your question is, I fully operate in the values of, all right, let's make this call today, but no,

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And I think one of the strongest points of a leader, without any doubt, and I learned this from one of my colleagues in the past, you know, who I worked for, he used to teach me. He'd go, hey, Pete, when you've made a decision, the best leaders in the world are willing to be wrong. Now, you got to be right a lot, but you're willing to be wrong.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And I think one of the strongest points of a leader, without any doubt, and I learned this from one of my colleagues in the past, you know, who I worked for, he used to teach me. He'd go, hey, Pete, when you've made a decision, the best leaders in the world are willing to be wrong. Now, you got to be right a lot, but you're willing to be wrong.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

And I think one of the strongest points of a leader, without any doubt, and I learned this from one of my colleagues in the past, you know, who I worked for, he used to teach me. He'd go, hey, Pete, when you've made a decision, the best leaders in the world are willing to be wrong. Now, you got to be right a lot, but you're willing to be wrong.

Decoder with Nilay Patel
Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

Like, this is very, very, it's like simple to say, but it's a powerful concept. What does willing to be wrong mean? It means you got to put your ego aside. You got to be vulnerable. Like, do you know how hard that is? Like in front of a team of thousands of people, like just, yep, I was wrong. And what does being wrong mean? It's not like this dramatic, I'm wrong, I'm sorry. That's not it.