Patrick O'Shaughnessy

The biggest story by far in technology seems to be cloud code or cloud co-work as well.

The ease with which both technical and non-technical people are able to build something that they can imagine.

It seems to have been just a complete explosion in their ability to do so.

You've built a million things.

You've invested in 700 companies watching people build things.

You're about as prolific as they come as a product person.

Maybe just give us your state of the union of how the world feels to you in terms of technologists building products and how fast that's changing.

If you think about, my friend Zach has this great way of thinking about AI, which is we had the industrial revolution for goods, and that basically this kicks off an industrial revolution for services.

This is an interesting opportunity to ask about what your philosophy of product is.

You're such a product-centric person and builder.

That's what you've done.

That's what you've invested in.

As we face down this industrial revolution for services, what is your broadest possible philosophy of product as we enter this era?

You mentioned at the start the difference between the video transcription tool six months ago versus more recently and how quickly that changed.

It's just such a hard future to reason about given the pace of change.

So how do you reason about it?

Is there anything that can be truly future-proof?

Customer trust can make or break your business.

And the more your business grows, the more complex your security and compliance tools get.

It can turn into chaos.