Paul Dix
๐ค SpeakerAppearances Over Time
Podcast Appearances
So I expect more of that.
What I anticipate is we will build a collection of skills for individual tasks.
So we have this pipeline for how customers get support.
We have our 24x7 support org.
Things come in.
If they can answer it, great.
If they can't, they log an issue in a specific GitHub repo that we have called EARS, E-A-R.
engineering assistance request.
And basically that gets logged and then an engineer looks at it and whatever.
So what we haven't done yet is built a set of agent skills to help process those and help engineers dig into stuff.
So I expect we'll probably be doing that
I'm guessing like a lot more skill development stuff around those specific kinds of workflows, right?
Support thing comes in, do this.
If you're trying to do this in a production cluster, do this, right?
The kind of stuff where it will like preload as a context that's important and a set of tools and just make it easier, right?
But yeah, I mean, the collaboration part is tricky.
I still, I'm thinking maybe we should be doing like a, you know, like an occasional like engineering demo to each other.
Like we also have like a Slack channel where we can post, you know, demo videos of things.
But again, this is all kind of like ad hoc.
It's not.