Pete Lampson
๐ค SpeakerAppearances Over Time
Podcast Appearances
Yeah.
You know, net negative churn is, of course, the holy grail for SaaS companies.
Hard, easy to say, hard to do in the SMB market, as you suggested.
So, you know, I hope so.
Certainly that's what we keep marching towards as best we can.
We continue to make progress towards it.
I don't know if we'll get there or not, but every tenth of a point of progress we make adds value to the company and to our customers.
So I hope we can get there, but even if we don't, it is an effort worth pursuing because even if we get halfway there from where we are now, we're better off.
Well, my favorite hasn't changed.
I think it's still The Hard Thing About Hard Things.
I'll say Dave Maffi with Akumina.
57.
57.
That's a great question.
I'll say push yourself harder.